Shipping Policy

Shipping Policy

Thank you for visiting and shopping at www.nagbrothers.com. We, Nag Brothers ship all of our domestic orders via Delhivery/ ATS/ E-Kart/ E-com/ IndiaPost. You will receive an email update with your tracking number once your order has shipped.

Processing and Delivery Times

All orders are processed and dispatched within 2 business days. Standard estimated delivery date remains between 2-10 business days, i.e. minimum 2 days and maximum 10 days, for destinations within India, according to distance from source station, i.e. Kolkata. If we are experiencing a high volume of orders, or during vacations (List of holidays and vacations are given below) , shipments may be delayed by a few days. Additionally, nationwide and global shipping delays (such as those caused by COVID-19, holiday volumes, or inclement weather) may impact your estimated delivery date.

Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number to track your order. Once you receive your tracking number, please allow up to 48 hours for the tracking portal to update.

Customs Fees and Import Taxes

All shipping within India is free, i.e. product prices are including packing and shipping cost. When international shipment is concerned, shipping charges are extra and it varies according to destination country. Nag Brothers are not responsible for any customs or import fees you may incur during or after shipping (tariffs, taxes, VAT, etc.).

Contact Us

If you have any questions or concerns regarding your order, feel free to contact us at [email protected]

SUNDAY is our weekly non-working day.

Holiday List 2023

01-Jan-2023 - New Years

23-Jan-2023 - Netaji's Birthday

26-Jan-2023 - Republic Day

07 to 08-Mar-2023 - Holi

21-Apr-2023 - Id-ul-fitr

29-Jun-2023 - Id-ul-Zuha

29-Jul-2023 - Muharam

15-Aug-2023 - Independence Day

02-Oct-2023 - Gandhi Jayanthi

19 to 29-Oct-2023 - Durga Puja Vacation

13-Nov-2023 - Deepawali and Kali Puja

24 to 31-Dec-2023 - Christmas Vacation