Terms & Conditions
By using the Site, you signify your agreement to the terms of our Privacy Policy. If you do not agree with these terms, you should not use the Site. NAG BROTHERS may modify this privacy statement at any time. If a material change is made to this Privacy Policy and/or the way we use our users’ personally identifiable information, then we will post prominent notice of the nature of such change on the first page of this Privacy Policy. You are responsible for reviewing this Privacy Policy periodically to ensure that you are aware of any changes to it. Your continued use of the Site indicates your assent to any changes to this Privacy Policy.
CHILDREN
The Site is not directed to children, and NAG BROTHERS do not knowingly solicit information from any child under the age of 13. Should a child whom we know to be under 13 send personal information to us, we will use that information only to respond directly to that child (or a parent or guardian) to inform him or her that we must have parental consent before receiving his or her personal information.
CONTACT DETAILS
If you have any questions about this Privacy Policy, the privacy practices of the Site, or if you want to exercise any of the rights that you are given under this Privacy Policy, you can contact:
NAG BROTHERS
Address:
NAG BROTHERS
65/1 Surjya Sen Street
Kolkata 700009
Ph - 9830424514
NAG BROTHERS collect nonpublic personal information about you from the following sources:
Information we receive from you on applications or other forms; Information about your transactions with us or others; and Information we receive from a consumer reporting agency. We do not disclose any nonpublic personal information about you to anyone, except as permitted by law. If you decide to pay off your account(s), we will adhere to the privacy policies and practices as described in this notice. NAG BROTHERS restricts access to your personal and account information to those employees who need to know that information to provide products or services to you. NAG BROTHERS provides physical, electronic, and procedural safeguards that comply with Indian government regulations to guard your nonpublic personal information
Terms of use
ENTIRE AGREEMENT
Other than as specifically provided in any separate formal purchase agreement between you and NAG BROTHERS, these terms and conditions (this “Agreement”) apply to all of your online purchases from the website at www.rajmusical.com (the “Site”) and may NOT be altered, supplemented or amended by you through the use of any other document(s). Any attempt to alter, supplement, or amend this document or to enter an order for product(s) which is subject to additional or altered terms and conditions will be null and void, unless otherwise agreed to in a written agreement signed by both you and NAG BROTHERS.
ACCEPTANCE
By purchasing products and/or services from the Site, you agree to be bound by and accept this Agreement. Orders are not binding upon NAG BROTHERS until accepted by NAG BROTHERS. We reserve the right to refuse service to anyone. NAG BROTHERS will indicate its acceptance of an order by acknowledging your order by reply email or by shipping the ordered items to you.
PRICING
Because prices, product descriptions, and availability can change quickly, NAG BROTHERS do not warrant the accuracy or completeness of the information provided on the Site. For more on our pricing policies, please refer to our Site Terms of Use.
MRP is the manufacturer's suggested retail price. We may commonly sell products at prices lower than MRP and, for any given product, no sales may have occurred at MRP.
MRP is a benchmark to compare our discounts from MRP to pricing offered by other retailers. Whether other retailers sell at MRP will vary by product, geographic location, type of store, and over time.
Although we periodically update the MRP in our direct mail offerings and on our website as we receive them, in some cases manufacturers may change their MRP without notice to us.
Please contact the manufacturer of a specific product for the most up-to-date MRP information.
MRP quoted for house or private label brands are developed internally in consideration of comparable name brand products. We may commonly sell such products at prices lower than MRP and for any given product, no sales may have occurred at MRP.
Although our limited time events are intended to be limited time events, our low prices offered during these events may continue in effect after the event.
PAYMENT TERMS—ORDERS
Internet orders may be paid for using the following methods: VISA, MasterCard, NEFT, Cheque, Direct Cash Deposit. If you cannot place an order online, please call us at 9830424514 to place your order. Cash can be directly deposited into our bank account.
LIMITED QUANTITIES
Some products, including those identified as Hot Deals, Limited Quantity items, and Free Gifts may be limited to stock on hand and are offered on afirst come, first served basis.
SHIPPING CHARGES—TAXES AND TITLE
Separate charges for shipping and handling will be shown on your order form. Most orders received before 4:00 p.m., are shipped within 2 to 3 working days! Orders placed on Sundays, or holidays will be processed the next business day. As a security precaution, initial orders and orders shipping to alternate addresses may be held for extended verification. We reserve the right to make partial shipments, which will not relieve you of your obligation to pay for the remaining deliveries.
All items purchased from NAG BROTHERS are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier.
For more information on our shipping policies, including rates, delivery times, and delays, please write email or call us at 9830424514
LIMITED WARRANTY
All new products are sold with the manufacturer's limited warranty. The warranty period and service varies by manufacturer and product.
NAG BROTHERS PROVIDE NO SEPARATE WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NAG BROTHERS EXPRESSLY DISCLAIM ALL WARRANTIES AND CONDITIONS REGARDING ANY PRODUCTS SOLD TO YOU, WHETHER EXPRESS, IMPLIED OR STATUTORY, AND INCLUDING BUT NOT LIMITED TO ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS.
14-DAY 100% SATISFACTION GUARANTEE
If you are not completely satisfied with any product, return it for a full refund of the product purchase price, full credit, or exchange of your choice.
We give you 14 days from the shipping date.
NAG BROTHERS only accept returns made within the first 14 days from shipment.
Should you find it necessary to return any merchandise, it must be shipped within this 14-day guarantee period. All returned items must be in the original packaging complete with all components including the warranty card and owner’s manual and show no signs of wear or abuse; otherwise the return will either be refused or subject to a 15% restocking fee. Credit card returns are issued a credit for purchase price. Refunds are made for product value only, excluding shipping and handling charges.
Send your return to:
NAG BROTHERS
65/1 Surjya Sen Street
Kolkata 700009
Ph - 9830424514
Terms & conditions for return process:
The following items are non-returnable except for defects: opened or used sets of strings, boxes of reeds, computer software, soundcards, tubes, internal earphones, earplugs, traditional and ethnic wind instruments, harmonicas (hygiene issues), raw-frame speakers, pickups that have been installed, drumheads and sticks, books, cassettes, CDs, DVDs, and videos.
LIMITATIONS AND EXCLUSIONS
The following items are NOT covered by this warranty.
1.Fret wear, saddle wear, nut wear, strings and batteries.
2. Setups, adjustments or routine maintenance of any kind.
3. USB Cables, Power adapters or any accessory item are not covered under warranty.
4. Damage to finishes or cracks, splitting, or warping of wood due to changes in temperature or humidity, exposure to or contact with sun, fire, moisture, body salts and acids of perspiration, guitar straps, guitar stands/hangers made from vinyl, plastic, rubber or other synthetic materials, any other chemicals or non-approved polishes.
5. Damage, corrosion or rusting of any hardware components caused by humidity, salty air, or exposure to the moisture, body salts
and acids of perspiration.
6. Any damage to an instrument resulting from customization or modification from factory standards.
7. Normal wear and tear on any part of the instrument, case or gig bag including jacks, controls, switches, plated surfaces, tuning machines, pick guards, zippers, clasps, handles, latches, case hardware etc.
8. All other damage and deterioration due to normal usage, wear and tear, aging, accidents, neglect, abuse, alteration, misuse or Acts of Nature.
9. Any instrument, whose serial number is missing, altered or tampered with in any fashion.
10. Any instrument purchased from anyone other than Nagbrothers.com.
11. Instruments that have been serviced by unauthorized persons.
12. Loss or theft.
13. Damage caused by battery leakage.
14. The cleaning of controls or contacts of electronics due to exposure to dirty, dusty or otherwise contaminated environment.
For complete details on our guarantees, shipping, and return policies, please contact us.
LIMITATION OF LIABILITY
NAG BROTHERS DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST OR CORRUPTED DATA OR SOFTWARE, OR THE PROVISION OF SERVICES AND SUPPORT. NAG BROTHERS WILL NOT BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT, OR STATUTORY DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCTS OR SERVICES BUNDLED WITH THE PRODUCTS, WHETHER FOR BREACH OF CONTRACT, WARRANTY, NEGLIGENCE, STRICT LIABILITY IN TORT OR OTHERWISE, NAG BROTHERS SHALL NOT BE LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AGGREGATE DOLLAR AMOUNT PAID BY CUSTOMER FOR THE PURCHASE OF PRODUCTS OR SERVICES UNDER THIS AGREEMENT GIVING RISE TO SUCH LIABILITY. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
APPLICABLE LAW—RESALE OR EXPORT
You agree to comply with all applicable laws and regulations of the various states and of India. You agree and represent that you are buying for your own personal use only, and not for resale or export.
GOVERNING LAW AND JURISDICTION
These terms and conditions shall for all purposes be governed by and interpreted in accordance with the laws of the Kolkata and the state of West Bengal as those laws are applied to contracts entered into and to be performed entirely in West Bengal without regard to conflicts of law provisions. Any suit or proceeding arising out of or relating to this Agreement shall be commenced exclusively in district court in Kolkata, and you irrevocably submit to the exclusive jurisdiction and venue of such courts.